Terms and Returns


The following terms apply if a custom made item is required only.

An “Estimate” of cost of the finished item will be supplied prior to start of design.

Design including Sample for trialing:    $300 incl. GST       (This fee is required before the pattern making begins)

Once the design & sample has been agreed to be correct, a fixed Quote will be supplied to Client to have the item made up.

RETURNS POLICY for catalogue products.

  • All returns must be in 100% new condition, not worn or washed and original labels in place.
  • Ensure that items are properly packaged to prevent damage in transit.
  • Items must be returned within 14 days of receipt.
  • Refunds will be less any freight costs.
  • If we have sent the incorrect item and not as per your order we will also refund freight costs.
  • Please include a copy of the invoice with the returns.

1 Response to Terms and Returns

  1. Pingback: Designs to suit your needs | Special Needs Clothing Designs

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