The following terms apply if a custom made item is required only.
An “Estimate” of cost of the finished item will be supplied prior to start of design.
Design including Sample for trialing: $300 incl. GST (This fee is required before the pattern making begins)
Once the design & sample has been agreed to be correct, a fixed Quote will be supplied to Client to have the item made up.
RETURNS POLICY for catalogue products.
- All returns must be in 100% new condition, not worn or washed and original labels in place.
- Ensure that items are properly packaged to prevent damage in transit.
- Items must be returned within 14 days of receipt.
- Refunds will be less any freight costs.
- If we have sent the incorrect item and not as per your order we will also refund freight costs.
- Please include a copy of the invoice with the returns.